Assistant Director, Retail Operations
Mon., Oct. 12, 2009
Department: Retail Operations
Salary Grade: Exempt
Statement of the job: Be a strong partner with the Director of Retail Operations to drive sales, provide solid inventory management and controls, and manage the overall retail and fiscal operations of the Los Angeles Philharmonic Association: The Bowl Store at the Hollywood Bowl and the LA Phil Store at the Walt Disney Concert Hall. This role is responsible for both proactive oversight, management and control of the stores as well as providing support to the Director of Retail Operations.
Essential Functions:
- Directs and participates in the day-to-day operations of retail stores
- Hires, trains, supervises, and evaluates full-time, part-time, seasonal and volunteer staff
- Effectively operates the POS system; evaluates and assesses changes needed to current system; assists in implementation of new Hollywood Bowl system
- Ensures that sales transactions are swift and efficient
- Assists with creating and maintaining, as needed:
- financial budget for both stores
- sales audit procedures
- monthly reporting on sales, operating and retail metrics, as well as inventory profitability status
- retail management reports that provide information needed for analysis and tracking of sales, inventory and other key store processes
- inventory control, cash accounting and sales audit procedures
- merchandise purchasing and pricing strategies
- Develop and implement plan for improving and growing retail business online
- Takes charge of the store in Director’s absence
- Participates in strategic and promotional planning for the store
- Other duties as assigned
Relationships
- Reports To: Retail Director, Los Angeles Philharmonic Association
- Supervises:
- Store Supervisors
- Retail Operations and Inventory Accountant
- Shipping and Receiving Staff
- Volunteers and Interns
- Interacts With:
- Controller
- Accounts Payable staff
- Hollywood Bowl Operations
- Friends of the Hollywood Bowl
Requirements
- Minimum 3-5 years previous experience in retail management, which includes:
- in-store design and merchandising
- inventory control
- hiring, training and supervising staff
- direct selling
- financial management and budgeting
- thorough knowledge of POS systems
- Ability to present and represent the Los Angeles Philharmonic Association to outside agencies and vendors, general public and staff in a courteous, knowledgeable, and professional manner
- Experience in cultural commerce a plus
- Willing to work during concert hours
Additional Skills and Attributes
- Strong artistic sense
- Good business sense
- Good communication skills
- Understands and keeps up to date on industry trends and news regarding taxes, current and changing applicable laws, commerce, and environmental issues
- Strong problem solving skills
How to apply:
To apply, you must write “Asst Dir of Retail Ops” in the subject line of your email or written prominently on your faxed or mailed submission. Please send resume, cover letter and salary history to:
Los Angeles Philharmonic Association
Attn: Human Resources
151 South Grand Avenue
Los Angeles, CA 90012
No phone calls please.
Email: applicant@laphil.org
An Equal Opportunity Employer: It is the policy of the Los Angeles Philharmonic Association to provide all persons with equal employment opportunities without regard to race, color, religion, sex, national origin, marital status, sexual orientation, handicap, age, or Vietnam Veteran status.
Please note: The Association does thorough background checks on all applicants using Kroll Background America, Inc.
Equal Employment Opportunity Info Employee Polygraph Protection Act Info Family Medical Leave Act Info
