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Concert-going Conduct - Overview:
Hollywood Bowl patrons are responsible for their own conduct as well as the conduct of their guests and/or persons using their tickets. Venue staff will strive to maintain an atmosphere where all in attendance can enjoy the event. Event patrons and guests in violation of the Customer Code of Conduct may be subject to ejection, arrest, and/or loss of ticket privileges for future events.
If the behavior of a patron or patrons around you becomes disruptive or violates the Customer Code of Conduct, the incident should be reported to the nearest usher or security person. To report an incident discretely during an event, a call or text can be placed to the Customer Courtesy Line at 323-387-3190. Customers may also reach us after concerts via Audience Services at 323-850-2000, between 10am to 6pm daily.
Customer Code of Conduct:
Please arrive at the theatre with enough time to take your seats before the scheduled performance. Please be courteous and respectful to those seated around you and refrain from behavior that interferes with others' ability to enjoy the event. Remember that every attendee wants to enjoy this event, not just you. Similarly, venue personnel strive to treat all guests in a consistent, professional and courteous manner.
When attending an event at the Hollywood Bowl you are required to observe the following:
- All patrons two years and older must have a ticket, though there is no minimum age for admittance.
- Unnecessary noise or movements during the concert not only distract your fellow audience members, but also performers. Patrons (and their children) who make such disruptions may be removed from the theater.
- Please turn off all electronic devices during performances.
- Latecomers will not be seated until the earliest appropriate program break, at the discretion of management. Please note that certain programs are performed without intermission and therefore no late seating can be offered at those concerts.
- Flash photography, professional camera or recording equipment (including cameras with detachable lenses, any form of camera stand or audio/video recording devices), laser pointers or other electronic devices are prohibited.
- Patrons shall only occupy a seat or remain in an area for which they possess a valid ticket and shall provide their ticket upon request.
- For the safety of all, patrons shall not block the aisles in any way.
- Patrons shall avoid blocking the view of others. That said, during some concerts, the artist(s) may request that people be permitted to stand immediately in front of their own seats during some parts of the performance. On those occasions, standing may continue but be respectful of others and try to avoid blocking their view.
- Patrons who consume alcoholic beverages must do so in a responsible manner. The Bowl reserves the right to deny entrance or eject anyone who appears to be intoxicated.
- Smoking is not permitted in the theater (LACC 17.04.645). Smoking is permitted in designated areas outside the theater. Please ask an usher for assistance in locating one of these areas.
- Patrons shall comply with requests from venue staff regarding venue operational and emergency procedures.
- You may bring food and drink to the Hollywood Bowl. To maintain a safe atmosphere, large containers, picnic baskets, or coolers measuring more than 15" wide, 15" high, or 22" long will not be permitted past the ticket gate, and those smaller items that are brought must be kept at your seat and not in the aisles. Re-usable containers (such as Tupperware or sipper bottles) are permitted in the theater, as are wine bottles and wine glasses. Kegs, pony kegs and party balls are not permitted. (For Lease Events, except Playboy Jazz Festival, please see special policies for Lease Events
- Candles are permitted in the Box Seats sections only. The Los Angeles City Fire Department has granted permission to use candles that meet very specific fire safety requirements. Approved candles are sold at locations throughout the Bowl.
Concert Etiquette - relative to music series or genre of music:
- Different genres of music support different audience responses. Be responsible and be aware of how the audience in general is responding
- Rock, Jazz, World Music, non-classical performances: patrons may dance and clap if the artist encourages it, but please don’t speak loudly out of respect for artists and audience who are there to enjoy the music.
- Pops/Weekend Spectacular concert: In most cases it is expected that you will quietly enjoy the concert. In some instances, the artist may encourage audience participation. If so, please ensure you do not diminish the enjoyment of the concert for others seated near you.
- Classical performance: Please remain seated and quietly enjoy the concert.