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February 1, 2020

The Los Angeles Philharmonic Association is currently seeking a:

Patron Access Assistance Service (PAAS) Attendant

Founded in 1919, the Los Angeles Philharmonic Association's mission is to perform, present, and promote music in its varied forms at the highest level of excellence to a diverse and large audience, both at the Walt Disney Concert Hall and the Hollywood Bowl. The Los Angeles Philharmonic Association is dedicated to continuing its pre-eminent status in the music world of the 21st century.

Position Summary:

Provide cart service and wheelchair pushes to patrons who require assistance at the Hollywood Bowl and Ford Theatre.

Position Elements:

  • Aid patrons with disabilities during ingress and egress navigating the facility
  • Help transport patrons who require the service of an electric cart
  • Push patrons in wheelchairs up and down hilly terrain
  • Ensure the safety of patrons and passengers while operating carts and pushing wheelchairs
  • Manage and direct traffic program in Lot B drop off area while wearing a reflective vest
  • Assist in emergency medical transport at direction of medical personnel
  • Wear personal protective equipment at all times during medical transport; may encounter bio fluids during the process
  • Adhere to all safety rules and procedures
  • General duties as assigned by supervisor
  • Keep accurate time records and abide by the meal and rest period policy
  • Assist other departments when necessary and as directed by a supervisor
  • Respond to a wide range of customer service issues with sensitivity and care

Position Requirements:

  • Must be 18 years or older
  • Existing knowledge of or the ability to quickly learn the following:
    • Layout of venue and grounds
    • Event times and program information
    • Proper electric cart and wheelchair procedures and safety rules
    • Proper documentation of ridership
    • Continued awareness of proximity and pedestrians
    • Evacuation/Emergency procedures
  • Ability to:
    • Work outside
    • Push patrons in wheelchairs up and down hilly terrain
    • Bend, stand, and walk (including hilly terrain and stairs) for up to the duration of entire work shift
    • Lift and carry up to 30 pounds
    • Communicate across departments
  • For Cart Operators:
    • Current Driver’s License
    • 2-3 years of driving experience
    • Proper training of cart operation

How to apply:

Complete the online application by clicking here.

  • Complete the application with all pertinent information.
  • At the end of the application, a confirmation page will appear when your submission has been successful

An Equal Opportunity Employer: The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.  Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.   

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

For auditions information, please visit the Auditions page.

For inquiries about employment for Security, Guest Services, or Building Operations at Walt Disney Concert Hall, please contact the Music Center by email at or fax at 213 972 0721.

Please note: The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

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