Depending on your concert, we may be able to change the delivery method for your event. If you need to get your tickets electronically, here are the steps:

• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Input the desired phone number or email address
• Click SEND

We’re here to help! You can text or email the tickets to yourself.
To send your tickets via text or email, here are the steps:

• Navigate to the My Account page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Click the checkbox next to the desired seats

• Input the desired phone number or email address

• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

Absolutely! Call Audience Services 323 850 2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office. 

All sales are final.  Refunds are only offered in the case of a canceled concert.

Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.

Checking your balance is easy. Simply visit www.getmybalance.com.

When you cannot use your tickets, please consider giving them to a friend or donating them back to the Box Office so another music lover can attend. Here are the steps for donating online: 

1. Log in to your Hollywood Bowl Account
2. Click the "View Tickets" button next to the concert for which you have tickets you wish to donate
3. On the page this takes you to, click the "Donate Tickets" button underneath the given concert date
4. Choose the Tickets you wish to donate from the Popup Box which comes to screen.
5. Click the "Donate" button from within the Popup Box.

Note: Once donated, your tickets become invalid and cannot be used. Donations are accepted for Los Angeles Philharmonic events only (LA Master Chorale, Music Center and lease events are excluded.) A receipt for tax purposes will be issued if the seats are resold.  

Click here to learn more about donating your tickets - also available by telephone, in-person and by mail.

Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:

1. Navigate to the My Account Page by logging in to your account
2. Under My Upcoming Events, click VIEW TICKETS next to the event that you wish to forward
3. On the event page this takes you to, click the SEND button in order to bring up additional options
4. Click SEND VIA TEXT or EMAIL MY TICKETS
5. Click the checkbox next to the desired seats
6. Input the desired phone number or email address
7. Click SEND

Please note: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use the most recently sent tickets.

Multiple copies can bring trouble. Reprinting tickets can invalidate the barcode causing issues at the gate or at your seat. You don't want to miss invaluable time getting this situation sorted out.

Accessible seats may be purchased online just like buying any other ticket.  Look for the wheelchair and companion logos on the seating chart.  You may also purchase accessible seats over the phone with Audience Services at (323) 850-2000.

Misplaced tickets? Don’t worry, we have a few options for you.

To send your tickets via text or email, here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

You may also visit the Box Office before your performance to request a reprint of your tickets. Make sure that you give yourself plenty of time and have a photo ID with you.  There is a $1 per ticket fee to reprint at the Box Office.

To help prevent fraud, we occasionally delay printing tickets until closer to the event.  Your tickets will be delivered within two weeks of the event.

Generally, we do not have set times until the artist goes on stage.  Therefore, we are unable to provide set times in advance.  To ensure that you don’t miss any of your concert, we encourage all patrons to arrive early.

It means you’ll be unable to see the entire stage from those seats. You’ll have either an incomplete view because of the position of the seats, or something will be in your line of sight – like a handrail, speakers, or the soundboard.

We sell these seats because for many fans an obstructed view is not a problem, and the tickets are clearly labeled at the time of purchase. If you have purchased obstructed/partial view in error, please contact us and we will do our best to try to relocate you.

These seats are marked with different icons on the seat map and in your cart.

Fees may apply when you purchase a ticket online or over the phone. Tickets purchased at the Box Office may not incur such a fee. The fee is displayed once you add a ticket to your cart so that you are aware of the fees before proceeding with your purchase.

What does the fee cover?: These fees are used to cover all the costs associated with purchasing tickets. This includes but is not limited to: web hosting, ticketing hardware, customer support, training, credit and debit card processing services, email processing, merchant fees, computer hardware and software, telephone lines, labor and more.

The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction, but include, for example, allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.

Sometimes artist management will place a ticket limit by customer, credit card, billing address, or other criteria to provide access to as many fans as possible.
The criteria can change depending on the type of event. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice.

Some morning rehearsals at the Bowl are open to the public. Be sure to call ahead (323 850 2000) for the latest information and to confirm availability.

• All rehearsals are subject to change

• Seating is limited to side benches in Section D

• We recommend bringing water, sunscreen, and a hat

Provide alternate choices for package and seating locations. 
If subscribing online, list alternate choices in the "comments" section. If your requested seating section is unavailable, we will assign the next best available section and refund any difference in price.

Keep a record of your order to know when your package begins. 
Your tickets will be mailed to you in August. Changes cannot be made after your series has begun.

Want to make a change?
Most people keep their same seats, so finding preferred locations in popular package may be a challenge. We will do our best to accommodate all requests.

IMPORTANT!
Payment is due with your order. Checks and credit card charges will be deposited upon receipt. Your canceled check or credit card statement is acknowledgment of payment. Your order will not be processed without payment.

Subscriber Seating
The LA Phil reserves the right anytime during the renewal process or during the concert season to adjust seat locations based on production, house or box office needs. Subscription locations are not transferable.

Children's Attendance Policy
No child under 6 years old will be admitted to classical, world music, jazz or contemporary music concerts presented by the LA Phil at Walt Disney Concert Hall.​​​​

Programs, artists, prices, and dates subject to change.

Subscribers can exchange tickets with no fee. "Create Your Own" package holders can exchange tickets for $15 per ticket.
Tickets may be exchanged between series, subject to availability. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange.

Overview

Subscribers may exchange their series tickets online once subscription tickets have been mailed out.

Tickets must be received by the Box Office or exchanged by phone or online no later than 24 hours before the concert you are exchanging into or out of, whichever occurs first.

Past-dated, donated and transferred tickets are not exchangeable or refundable.

Patrons are charged the full price for the performance into which they are exchanging.

Festival concerts and special events are not exchangeable (into or out of).

In addition to series tickets, subscriber add-on concerts (except festival concerts and special events) are exchangeable.

Additional tickets purchased with an exchange by phone, fax, mail, or email will be subject to a per-ticket fee as of Box Office Opening Day. 

Please note:

• Exchange tickets in your seating area may not be available.
• Patrons exchanging into a higher-priced seat will be charged the difference.
• When an exchange is made for a lower-priced ticket, a credit will be added to the exchanger's account, usable during the current season to purchase additional tickets or parking passes. Credits are not transferable and must be used by the end of the current season.
• There are no refunds for any ticket exchange.
• Any exchange request must be accompanied by tickets with a valid barcode.
• Only subscribers of record or their guest designate may make a regular exchange without a fee (subject to availability).

Four Exchange Methods

Online:

1. Click Log in (at top of this page).
2. Add desired new seats to your cart.
3. Return to your account by clicking your name at the top and selecting MY ACCOUNT from the drop down menu.
4. Click VIEW TICKETS next to the concert you want to exchange out of in the "My Upcoming Events" section (in the center).
5. Click RETURN TICKETS. In the dialogue box, select the seats you want to exchange out of and click RETURN.
6. Click CART (at the top of the page).
7. Look for your exchange credit noted in the cart upon clicking through. Continue through the checkout process to complete your exchange.

Please note: Online exchange is not available for Create-Your-Own (CYO) patrons.

By phone:

For assistance with exchanges by phone, please contact Audience Services from 10am to 6pm Monday-Friday at 323.850.2025.

When calling, please have the tickets in front of you and be prepared with the following:

• Barcode number on each ticket you are exchanging
• The face value of each ticket
• Credit card number for any difference in price and/or for purchasing additional tickets (per-ticket fees apply)

Please note:

• Only subscribers of record or their Guest Designate(s) may make a regular exchange or upgrade (subject to availability).
• There is a limit of two exchanges per call.

In person:

Tickets may be exchanged at the Box Office with valid ID during normal Box Office hours. Please use this printable ticket exchange form.

In-person exchanges are free, up till 24 hours before the concert you are exchanging out of. If the new seats cost more, you pay the difference when exchanging.

Cash, checks (at least 10 business days prior to concert), and major credit cards (American Express, Visa, MasterCard and Discover) are accepted.

All ticket sales are final. No refunds can be made on ticket purchases.

By mail:

Mail your tickets with your printable ticket exchange form and, if necessary, your check (payable to the Los Angeles Philharmonic) or credit card information:

Hollywood Bowl Box Office
Attn: Subscriber Exchange
P.O. Box 1951
Los Angeles, CA 90078

Please include a self-addressed, stamped envelope.

Please note:

• The LA Phil is not responsible for delayed or undeliverable mail; the Box Office does not receive mail on weekends or holidays. Overnight services such as FedEx are not recommended.
• The new tickets from exchanges received less than one week prior to the new concert date will be held at Will Call.
• The tickets must be received no later than 24 hours before the concert out of which you are exchanging.
• Tickets received after the performance cannot be exchanged.
• Please allow at least 2 to 3 weeks for processing.

You will be assigned the best available seats upon receipt of the requested change.
Please remember that while we make every effort to place you into comparable seating for exchanges, this cannot be guaranteed.
Please note: Due to the high volume of mail exchanges, we are unable to contact subscribers to discuss seating options.

Order Early for Best Seating
Subscriptions are filled in the order received, so you get the best available seats by subscribing early.

Provide alternate choices for series and seating locations
Due to heavy subscription renewals, some series and seating areas are limited in availability. To assure the best possible seating, please list a second choice. If your requested seating section is unavailable, we will assign you the next-best available section and refund any difference in price.

Fill out the order form completely
The deposit of your payment is not a guarantee or notification of your seating assignment. For mail orders, payment – check, money order, or complete credit card information – must accompany your order.

Keep a record of your order so you know when your series begins
Your tickets will be mailed to you in May. Changes cannot be made after your series has begun.

Special seating requests
If friends wish to be seated with you, please send all orders in the same envelope, and write your friends’ name(s) and account number(s) in the comments section to the left.

Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:

• Navigate to the My Account Page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Click the checkbox next to the desired seats

• Input the desired phone number or email address

• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

Group ticketing has a flat rate handling fee of $9.00 per performance, no per ticket handling fee.

Purchase 5 or more performances and the handling fee is waived on your 5th performance and every additional performance.

Tickets can be located in any section as long as they add up to a minimum of 10 tickets.

Absolutely and the best opportunity to purchase box seats will be our Special Concerts where availability is much more likely.

For your convenience group tickets can be purchased over the phone, email, fax, and mail.

Order By Phone

Tel: 323.850.2050
Monday–Friday, 9am–5pm

Order By Fax

Fax: 323.850.2138

Order By Mail

Complete the order form and mail it with your payment to:
Hollywood Bowl Group Sales Department
P.O. Box 1951
Los Angeles, CA 90078-1951

Email Orders

Email newgroups@laphil.org for more information and to start your order!

For your protection, only the group leader or someone you as the group leader has designated on your account can make adjustments. 

If you have someone that will be assisting you such as a co-chair, secretary/assistant, spouse, relative or co-worker and you would like them to be able to modify your seats or make a payment just give us their name and we will add them to your account. 

We start printing tickets the day after the Box Office Opens for the season in May.  Tickets are printed once your account is finalized by performance date order. Final payment made at 6 weeks gets your tickets to you within 30 days of the concert.

Definitely. The Hollywood Bowl has many options and it couldn’t be easier, you can purchase Parking, Park n Ride, Shuttle or Motor Coach parking with your Group Services Representative. 

Parking can be reserved along with your tickets when placing your group order.

We recommend purchasing Park and Ride and Shuttle tickets when you finalize your account as most likely you won’t know who is attending or where they are traveling from until then.

Most concerts are 2 to 2 ½ hours, which typically includes a 20-minute intermission.