Tickets

Can I change how my tickets are delivered?

Depending on your concert, we may be able to change the delivery method for your event. If you need to get your tickets electronically, here are the steps:

• Navigate to the My Account Page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Input the desired phone number or email address

• Click SEND


  

I haven’t received (or accidentally deleted) the email I need to print my print at home tickets. What do I do?

We’re here to help! You can text or email the tickets to yourself.
To send your tickets via text or email, here are the steps:

• Navigate to the My Account page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Click the checkbox next to the desired seats

• Input the desired phone number or email address

• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

Can I print more than one copy of my ticket?

Multiple copies can bring trouble. Reprinting tickets can invalidate the barcode causing issues at the gate or at your seat. You don't want to miss invaluable time getting this situation sorted out.

Can someone else pick up and get in with my will call tickets?

Absolutely! Call Audience Services 323 850 2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office. 

Buy a gift card

Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.

Checking gift card balance

Checking your balance is easy. Simply visit www.getmybalance.com.

Donate your tickets

When you cannot use your tickets, please consider giving them to a friend or donating them back to the Box Office so another music lover can attend.
Here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click DONATE TICKETS
• Click the checkbox next to the desired seats
• Click DONATE
Note: Once donated, your tickets become invalid and cannot be used.  Donations accepted for Los Angeles Philharmonic events only (LA Master Chorale, Music Center and lease events are excluded.) A receipt for tax purposes will be issued if the seats are resold. 
 

Forward to a friend

Need to get a ticket to a friend? You can now send tickets via text message or email.

Here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

How do I check if my tickets are valid or authentic?

The only way to know your tickets are valid or authentic is to buy directly from the LA Phil (online via our website, over the phone (323) 850-2000 or in person at the Box Office).
We cannot verify tickets bought from a third-party.

Please note: For Lease Events, please contact Ticketmaster

 

 

How do I get a refund?

All sales are final.  Refunds are only offered in the case of a canceled concert.

How do I request accessible seats?

Accessible seats may be purchased online just like buying any other ticket.  Look for the wheelchair and companion logos on the seating chart.  You may also purchase accessible seats over the phone with Audience Services at (323) 850-2000.

Lost tickets/haven’t received tickets

Misplaced tickets? Don’t worry, we have a few options for you.
To send your tickets via text or email, here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets
 

You may also visit the Box Office before your performance to request a reprint of your tickets. Make sure that you give yourself plenty of time and have a photo ID with you.  There is a $1 per ticket fee to reprint at the Box Office.



 

My delivery method is delayed, what does that mean?

To help prevent fraud, we occasionally delay printing tickets until closer to the event.  Your tickets will be delivered within two weeks of the event.

What are the set times?

Generally, we do not have set times until the artist goes on stage.  Therefore, we are unable to provide set times in advance.  To ensure that you don’t miss any of your concert, we encourage all patrons to arrive early.

What does obstructed/partial view mean?

It means you’ll be unable to see the entire stage from those seats. You’ll have either an incomplete view because of the position of the seats, or something will be in your line of sight – like a handrail, speakers, or the soundboard.

We sell these seats because for many fans an obstructed view is not a problem, and the tickets are clearly labeled at the time of purchase. If you have purchased obstructed/partial view in error, please contact us and we will do our best to try to relocate you.

These seats are marked with different icons on the seat map and in your cart.

Why are there fees?

Fees may apply when you purchase a ticket online or over the phone. Tickets purchased at the Box Office may not incur such a fee. The fee is displayed once you add a ticket to your cart so that you are aware of the fees before proceeding with your purchase.

What does the fee cover?: These fees are used to cover all the costs associated with purchasing tickets. This includes but is not limited to: web hosting, ticketing hardware, customer support, training, credit and debit card processing services, email processing, merchant fees, computer hardware and software, telephone lines, labor and more.

Why do we request your address, zip code and or phone number?

The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction, but include, for example, allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.

Why is there a ticket limit?

Sometimes artist management will place a ticket limiter by customer, credit card, billing address, and other criteria to provide access to as many fans as possible.
The criteria can change depending on the type of event. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice.

Group Sales

For groups of ten or more, please contact Group Sales at 323.850.2050. See Group Sales page of this website for further information.

Open Rehearsals

Some morning rehearsals at the Bowl are open to the public. Call 323 850 2000 for the latest information.

Audience Services representatives are available to assist with all your Bowl-related questions, seven days a week, 10 am to 6 pm, at 323 850 2000.

Group Sales

What is the minimum group size?

All you need is 10 people to qualify as a group.

Remember you can take advantage of our payment plan which will give you time to organize the required amount of people while reserving seats early for the best possible seating.  

When is the deposit and final payment required?

The 30% non-refundable deposit is required at time of booking and final payment is due 6 weeks prior to performance date. If you are booking within 6 weeks of your performance date then payment is due in full at time of booking.

We are happy to offer Schools, Churches, and City or County Park & Recreation Departments wishing to pay by check or requiring a manager’s approval to use a corporate credit card a two-week allowance for receipt of check or approval.

Can I change my order?

Yes! Group orders can be adjusted until the time of final payment. However, once final payment has been received; there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.

Can I transfer my tickets to someone else?

Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:

• Navigate to the My Account Page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Click the checkbox next to the desired seats

• Input the desired phone number or email address

• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

Is there a processing fee?

Group ticketing has a flat rate handling fee of $9.00 per performance, no per ticket handling fee.

Purchase 5 or more performances and the handling fee is waived on your 5th performance and every additional performance.

Do all the seats have to be located in the same section to qualify as a group purchase?

Tickets can be located in any section as long as they add up to a minimum of 10 tickets.

Can groups purchase box seats?

Absolutely and the best opportunity to purchase box seats will be our Special Concerts where availability is much more likely.

Can I purchase my group tickets in person?

For your convenience group tickets can be purchased over the phone, email, fax, and mail.

Order By Phone

Tel: 323.850.2050
Monday–Friday, 9am–5pm

Order By Fax

Fax: 323.850.2138

Order By Mail

Complete the order form and mail it with your payment to:
Hollywood Bowl Group Sales Department
P.O. Box 1951
Los Angeles, CA 90078-1951

Email Orders

Email newgroups@laphil.org for more information and to start your order!

 

Can my group members adjust my order?

For your protection, only the group leader or someone you as the group leader has designated on your account can make adjustments. 

If you have someone that will be assisting you such as a co-chair, secretary/assistant, spouse, relative or co-worker and you would like them to be able to modify your seats or make a payment just give us their name and we will add them to your account. 

How soon can we get our group tickets?

We start printing tickets the day after the Box Office Opens for the season in May.  Tickets are printed once your account is finalized by performance date order. Final payment made at 6 weeks gets your tickets to you within 30 days of the concert.

Can I handle my group’s transportation needs through your office?

Definitely. The Hollywood Bowl has many options and it couldn’t be easier, you can purchase Parking, Park n Ride, Shuttle or Motor Coach parking with your Group Services Representative. 

Parking can be reserved along with your tickets when placing your group order.

We recommend purchasing Park and Ride and Shuttle tickets when you finalize your account as most likely you won’t know who is attending or where they are traveling from until then.

How long is the performance?

Most concerts are 2 to 2 ½ hours, which typically includes a 20-minute intermission.

Planning Your Visit

Is there a dress code?

We have a casual dress code. Wear whatever's comfortable (but no bare feet, please!) It can get chilly later in the evening - bring a blanket or an extra jacket.

Are there smoking areas?

By law (LACC 17.04.645), smoking is not permitted on the Hollywood Bowl grounds, except in designated areas. Violators are subject to removal. Smoking outside the smoking areas is considered a misdemeanor and could lead to arrest.  This policy includes electronic cigarettes and vaporizers.

What can I bring?

You may bring food and drink to the Hollywood Bowl.

Large containers, picnic baskets, or coolers measuring more than 15" wide, 15" high, or 22" long will not be permitted past the ticket gate. All containers, picnic baskets and coolers must be able to fit under the seat or within the box. For the safety of all our patrons and to comply with fire regulations, the aisles and walkways of the Hollywood Bowl must be kept clear at all times.

Patrons who consume alcoholic beverages must do so in a responsible manner. The Bowl reserves the right to deny entrance or eject anyone who appears to be intoxicated.


For LA Phil presented events, you can bring wine bottles, wine glasses and beer bottles inside.


Please note the following items are not permissible for third-party Lease Events:

  • Alcohol and/or controlled substances. You may purchase alcohol inside.
  • Glass (including drinking glasses) and aluminum cans, regardless of content.
  • Reusable liquid containers (such as Camelbak or Nalgene bottles).

Prohibited items/activities For all events

  • No kegs of any kind are allowed. Tailgating in the parking lots is not permitted.
  • Weapons are not allowed at the Hollywood Bowl.
  • Cameras with detachable lenses
  • Any form of camera stand (monopods included)
  • Selfie sticks
  • Audio/video recording devices
  • Computer tablets
  • Laser pointers
  • Drones
  • Umbrellas
When should I arrive?

Please arrive at the theatre with enough time to take your seats before the scheduled performance. It is suggested to arrive at least 1 hour prior to your performance.

What is a Lease Event?

Lease Events are events produced by an outside promoter and not the Los Angeles Philharmonic Association.  

LEASE EVENT THEATER POLICIES

For "LEASE EVENTS" and other non-Los Angeles Philharmonic-produced events at the Bowl, please adhere to the House Rules. All patrons are subject to search, and all items may be inspected by security upon entry into the theater. Gates open 90 minutes prior to showtime at the Bowl (subject to change). No tailgating permitted.

All patrons, age 2 and up, must have a regular-priced ticket and sit in their ticketed location. Children under age 2 do not require a ticket. These concerts are not recommended for young children.

Not Permissible in the Theatre during Lease Events:

  • Alcohol and/or controlled substances. You may purchase alcohol inside.
  • Umbrellas and chairs.
  • Cameras, audio, video recording equipment, and selfie sticks
  • Glass (including drinking glasses) and aluminum cans, regardless of content.
  • No Drones are allowed on site at any time.
  • Reusable liquid containers (such as Camelbak or Nalgene bottles).

The following are allowable in the Bowl:

  • Picnic baskets and coolers no larger than 15" by 22" long by 15" high.
  • Factory sealed non-alcoholic plastic bottles, one liter in size or less.
  • Re-useable containers (such as Tupperware) holding food
  • Blankets or seat cushions.
What does "Special House Rules Apply" mean?

Below are the Special House Rules:

The following items are not permissible in the theatre during Lease Events:

  • Alcohol and/or controlled substances. You may purchase alcohol inside.
  • Umbrellas and chairs.
  • Cameras, audio, video recording equipment, and selfie sticks
  • Glass (including drinking glasses) and aluminum cans, regardless of content.
  • No Drones are allowed on site at any time.
  • Reusable liquid containers (such as Camelbak or Nalgene bottles).
Can I bring food and drink?

You may bring food and drink to the Hollywood Bowl.

Large containers, picnic baskets, or coolers measuring more than 15" wide, 15" high, or 22" long will not be permitted past the ticket gate. All containers, picnic baskets, and coolers must be able to fit under the seat or within the box. For the safety of all our patrons and to comply with fire regulations, the aisles and walkways of the Hollywood Bowl must be kept clear at all times.

Patrons who consume alcoholic beverages must do so in a responsible manner. The Bowl reserves the right to deny entrance or eject anyone who appears to be intoxicated.


For LA Phil presented events, you can bring wine bottles, wine glasses and beer bottles inside.


Please note the following items are not permissible for third-party Lease Events:
Note: On your event on the calendar, you will see "Special House Rules Apply" to these events.

  • Alcohol and/or controlled substances. You may purchase alcohol inside.
  • Glass (including drinking glasses) and aluminum cans, regardless of content.
  • Reusable liquid containers (such as Camelbak or Nalgene bottles).

Prohibited items/activities For all events

  • No kegs of any kind are allowed. Tailgating in the parking lots is not permitted.
  • Weapons are not allowed at the Hollywood Bowl.
  • Cameras with detachable lenses
  • Any form of camera stand (monopods included)
  • Selfie sticks
  • Audio/video recording devices
  • Computer tablets
  • Laser pointers
  • Drones
  • Umbrellas