For emergency exchanges by fax, please follow these steps:
- Cut the tickets in half, being careful not to destroy the barcodes.
- Fax a copy of the cut-in-half tickets (with readable barcodes and your printable ticket exchange form) to 213.972.7560.
When you cannot use your tickets, please consider giving them to a friend or donating them back to the Box Office so another music lover can attend. Here are the steps for donating online:
Note: Once donated, your tickets become invalid and cannot be used. Donations are accepted for Los Angeles Philharmonic events only (LA Master Chorale, Music Center and lease events are excluded.) A receipt for tax purposes will be issued if the seats are resold.
Click here to learn more about donating your tickets - also available by telephone, in-person and by mail.
You might also be interested in Ticket Exchange (see below).
Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:
Please note: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use the most recently sent tickets.
Notice an error in your name? Did your name legally change? Click "Contact Us" below to let us know and we’ll update your account.