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Contact Accessibility Services:

Accessibility Services may be contacted via phone, email, or in person at the Bowl Box Office.

Phone 

Tuesday–Saturday
Concert days: 2PM–after concert start*
Non-concert days: 12PM–6PM

Sunday–Monday
Concert days: 2PM–after concert start*
Non-concert days: closed
*Closing time varies on concert days. Box office is generally open at least 1 hour after the concert begins.

Email

HBAccess@laphil.org (please allow up to 72 hours for a response)

  

Ticket-Purchasing Options



Individuals purchasing a ticket for an accessible seat may purchase up to three (3) additional seats for their companions in the same row and that are contiguous with the accessible seat. If contiguous seats have already been sold and are not available, the Hollywood Bowl will offer other seats as close to the accessible seats as possible.

Please note: There are many sold-out concerts at the Bowl. All parking at the Bowl is extremely limited and often sells out well in advance. Seating and parking are sold on a first-come, first-served basis.

LA Phil Produced Events

To email, mail, or fax your ticket form: download the form below

Email to: HBAccess@laphil.org

Mail to:
Hollywood Bowl Box Office, Accessibility Services
P.O. Box 1951, Los Angeles, CA 90078

Fax to: 323 850 2155 with your credit card information (Attn: Accessibility)

TICKET ORDER FORM

Includes seating locations, parking, Shuttle, and Park & Ride

 

Order Lease Event Tickets Online through Ticketmaster

To easily and securely purchase Lease event single tickets online, search our Calendar for the event you wish to attend. Click on the desired performance and follow the link to purchase securely on-line through Ticketmaster.

Reach out to Accessibility Services 323 850 2125 for more information

 

Ticket Exchanges

Tickets for individual events are sold on a No Refund/No Exchange basis. This includes tickets sold for all "lease events" (non-Los Angeles Philharmonic-produced).
Tickets purchased as part of a Subscription from the Hollywood Bowl Subscription Ticket Office may be exchanged.

Transportation & Parking


 

Park & Ride and Bowl Shuttle

Parking at the Bowl is extremely limited. More than one-third of our audience uses the Park & Ride and Shuttle service as transportation to the Bowl. All Park & Ride lots use accessible buses.

Tickets:

Park & Ride and Shuttle tickets may be purchased in advance through calling Accessibility Services at 323 850 2125, email, mail, fax, on our website, on your concert's detail page, or through the Box Office. 

  • Park & Ride tickets are available for prepurchase until 10am the day before the concert.

  • Bowl Shuttle tickets are available for prepurchase until one hour before the concert.

Drop-off and Pick-up:

Park & Ride buses will drop-off riders at the Bowl at the top of Lot B (Yellow). There is an accessible path of travel from the bus drop-off location to the Bowl (which includes the Box Office Plaza, Bowl Box Office, concessions, The Bowl Store, and elevators to accessible seating locations). At the end of the evening, buses will pick up patrons at the blue tent in the Plaza. Patrons don't need to descend the hill and cross Highland Avenue to reach buses for the return trip. The buses must be requested within 25 minutes of the conclusion of the event.

Bowl Shuttle buses will drop-off and depart from the Bowl at the top of Lot B (Yellow). Follow signs and staff directions. Patrons requiring accessible cart service can pick up that service from this location.

Purchase Park & Ride or Shuttle Tickets

 

Parking

All Bowl parking is very limited, including accessible parking which frequently sells out in advance.

Accessible parking is available in Lot B (Yellow) for $55.

The Lot B parking lot entrance is off the west-side of Highland Avenue. The lot lot include spaces for rear-loading and side-loading vans, and have accessible paths of travel into seating areas.

Parking can be purchased through Accessibility Services at 323 850 2125, or via email, mail, fax, and on our website.

Purchase Parking

Rideshare

Rideshare drop-off and pick-up at the Bowl are located in Lot C (Purple).

Direct your rideshare to our location at 6655 Odin St. for pick-up and drop-off.

A small shuttle bus will be provided from Lot C to the Lot B (Yellow) Access point for rideshare patrons with accessibility needs. (ACCESS vans will still be allowed to drop off at the Lot B Access point.) Patrons requiring cart service may utilize the PASS program for electric cart transport from the Lot B Access point directly to Box Office Plaza.

When You're Here


 

Accessible Seating for Guests with Disabilities 

Accessible Seating Locations PDF

A minimum of 200 wheelchair, semi-ambulatory, and companion tickets are available throughout the Hollywood Bowl.

The Americans with Disabilities Act and several California State Laws were enacted to promote equal access for everyone. The Hollywood Bowl strives to provide accessible seating to our patrons needing specific accommodations and to ensure that wheelchair-accessible locations are reserved for guests who require such an accommodation.

The Hollywood Bowl will provide full wheelchair accessible seating in spaces or locations designated as such and no permanent fixed chair will be provided for these locations.

Accessible seating is available to those with mobility disabilities who require accessible seating because of their disability, at most price levels. This includes individuals who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis, or severe respiratory, circulatory, or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats.

Individuals purchasing a ticket for an accessible seat may purchase up to three (3) additional seats for their companions in the same row and that are contiguous with the accessible seat. If contiguous seats have already been sold and are not available, the Hollywood Bowl will offer other seats as close to the accessible seats as possible.

Hollywood Bowl subscribers may exchange wheelchair accessible concert tickets for more appropriate seat locations, subject to availability. Orders are filled on a first-come, first-served basis, subject to availability.

Accessible seating locations at the Hollywood Bowl include the following:

  • Garden Boxes 643 and 944

  • Ramps A and E

  • Side Boxes East – 307, 308, 309, 407, 408, 409, 507, 508, 509

  • Side Boxes West – 374, 375, 376, 475, 476, 477, 575, 576, 577

  • Last row of Super Seats

  • Last row of Sections D, E, F1-3, G2/J2 and K1-3 (last two rows in section F3 and K3)


Sign Language Interpreter 

Requests for a sign language interpreter can be facilitated through Accessibility Services at 323 850 2125 or HBAccess@laphil.org. Advanced notice of 5 business days is requested.


Open Captioning

Requests for open captioning can be facilitated through Accessibility Services at 323 850 2125 or HBAccess@laphil.org. Advanced notice of 10 business days is requested.


Assistive Listening Devices 

Headsets are available free of charge (with a deposit of an ID) at the House Manager's Office; ask an usher for assistance


Audio Description
 

Requests for audio description can be facilitated through Accessibility Services at 323 850 2125 or HBAccess@laphil.org. Advanced notice of 2 weeks prior to the performance is requested. 


Restrooms

Restroom facilities on the East Promenade 3 entrance, at the Field Gate, on the path adjacent to Lot B and inside the Hollywood Bowl Museum are accessible. There is a Family Restroom located at the Wine Bar as well.

 

Wheelchair Escort and Electric Cart Service

Patron Access Assistance Service (PAAS) provides electric cart transport and wheelchair escort for patrons with disabilities. The electric cart pickup is located near the accessible parking in Lot B. Wheelchair assistance may be arranged in the Box Office plaza with a PAAS team member. Electric cart pickup is available prior to and after the concert. Post-concert use of the cart service may involve a wait time, as the carts cannot readily make return trips against the flow of traffic.

The Bowl offers wheelchair escorts upon request on a first-come, first-served basis on the night of the event. The Bowl does not supply loaner or rental wheelchairs.

A PAAS team member will assist patrons with disabilities from the entrance gates to their seats, to the door of the restroom, to the Operations Office, or to the first aid station.

For guests who wish to transfer to a seat from their wheelchair, we will store your wheelchair or other mobility device at the west entrance of Promenade 1 or east entrances of Promenade 2 and 3 with house staff. The PAAS team cannot assist patrons transferring in and out of mobility devices. Patrons may make arrangements with PAAS to have the wheelchair returned at the end of the event, or any other time you request.

Following the performance, wheelchair escorts and electric cart service are available, although you may experience a wait time. Patrons who are assisted with wheelchairs by PAAS prior to the event will be automatically assisted out at the conclusion of the performance unless specified otherwise. Electric cart pickup service following the performance departs from the Field Gate, Box Office plaza, and picnic area 5 (east of Promenade 3).


Service Animals

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. This also applies to other species of animals, whether wild or domestic, trained or untrained. 28 C.F.R. § 36 (2010).

If a service animal behaves in an unacceptable way and the person with a disability does not control it, the Hollywood Bowl will not allow it onto the premises. Uncontrolled barking, jumping up on people, and running away from the handler are examples of unacceptable behavior. The Hollywood Bowl has the right to deny access to a dog that disrupts our operations. The Hollywood Bowl will exclude a service animal when its behavior poses a direct threat to the health or safety of others. 28 C.F.R. § 35.136.

The ADA requires the service animal to be under the control of the handler. This can be by means of a harness, leash, or other tether. The animal must be housebroken. The Bowl is not required to provide for the care or supervision of a service animal, including cleaning up after it. 28 C.F.R. § 36.302. For more information, see the Americans with Disabilities Act, Title 28 Code of Federal Regulations, Pt. 3536. 2010 ed.


Dining

Among the many dining options at the Bowl, there are accessible picnic areas off the 3rd Promenade, and on the roof of the Box Office building, accessed via the elevator from the Plaza.

There are also food and drink concessions on the way to your seats at either entrance to the Bowl. Concessions in the Plaza and on the 3rd Promenade have counters at accessible heights. Not all drinking fountains at the Bowl have been renovated. However, cups and water are available at all concession stands.


Security

The security of our patrons is our #1 priority. Due to enhanced security measures, please arrive at least 30 minutes prior to ticketed time. There is no change to what items are/are not allowed (LA Phil presented concerts and lease events have different policies). Be safe, if you see something say something.

To report an incident discreetly during an event, text keyword BOWL to 69050.

For more detail see House Rules.