Visit FAQ
Ticket Information
Depending on your concert, we may be able to change the delivery method for your event. If you need to get your tickets electronically, here are the steps:
- Navigate to the My Account Page
- Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
- Click SEND VIA TEXT or EMAIL MY TICKETS
- Input the desired phone number or email address
- Click SEND
We’re here to help! You can text or email the tickets to yourself.
To send your tickets via text or email, here are the steps:
• Navigate to the My Account page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND
NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets
Absolutely! Call Audience Services 323 850 2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office.
PermalinkPlanning Your Visit
It's a good idea to arrive at least 30 minutes before your concert time (double that, if it's your first visit). Then you'll have plenty of time to park, peruse the program, and prepare yourself for the experience.
Visit our Getting Here page for directions, parking details, public transportation, and traffic advisory.
Late Seating/Re-Entry: In consideration of our artists and patrons, late seating and re-entry will take place during the first appropriate pause in the program at the discretion of management. Certain programs are performed without intermission; in those cases, late seating and re-entry may not be available at all. For the convenience of latecomers or those that exit the theater during the performance, the performance can be viewed and heard on monitors throughout the lobbies.
Many concertgoers arrive early to take part in pre-concert events. Check your concert's performance detail page for details.
No children under 6 years old will be admitted to LA Phil Presents Classical, World Music, Jazz, Chamber, Baroque and Contemporary concerts at Walt Disney Concert Hall. Children five to eleven years of age are encouraged to attend the Toyota Symphonies for Youth concerts which are programmed especially for families (children under two not admitted). Children two and up may be admitted to the Holiday Sing-Along concerts, which are an excellent introduction to music for the entire family.
Due to the acoustic sophistication of Walt Disney Concert Hall, we ask that everyone in your party, regardless of age, be able to sit quietly through a 2-hour concert without disturbing other patrons or the artists. Ushers may ask parents whose children are noisy or uncomfortable to take them outside of the Concert Hall. If there is repeated disruption, we reserve the right to revoke admission and refund your ticket price, excluding service charges.
Patrons of all ages must have a ticket to enter the Concert Hall and must sit in the seat indicated on the ticket.
For more information about accessibility, hall amenities, and theater policies, please email information@laphil.org.
PermalinkThe use of any recording devices, including cameras, is not permitted in Walt Disney Concert Hall at any time.
PermalinkGroup Services
All you need is 10 people to qualify as a group.
Remember you can take advantage of our payment plan which will give you time to organize the required amount of people while reserving seats early for the best possible seating.
PermalinkThe 30% non-refundable deposit is required at time of booking and final payment is due 6 weeks prior to performance date. If you are booking within 6 weeks of your performance date then payment is due in full at time of booking.
We are happy to offer Schools, Churches, and City or County Park & Recreation Departments wishing to pay by check or requiring a manager’s approval to use a corporate credit card a two-week allowance for receipt of check or approval.
PermalinkYes! Group orders can be adjusted until the time of final payment. However, once final payment has been received; there are no refunds or exchanges.
To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.
PermalinkPlanning Your Visit
We are sad to share that, for the first time in its almost century-long history, the Hollywood Bowl will be silent this summer. In response to the latest guidance of public health officials and in an effort to protect our artists, audiences, staff, and community from the spread of COVID-19, we are canceling the 2020 season at the Hollywood Bowl. This includes LA Phil-presented concerts scheduled from June 6 through September 26.
Ticketholders to canceled events can donate their tickets; use the credit for a future LA Phil-produced concert at the Hollywood Bowl, Walt Disney Concert Hall, or The Ford; or request a refund. For assistance, please contact us by email at information@laphil.org, or by phone at 323 850 2000 between 10am and 6pm Monday through Friday. To avoid experiencing longer than normal wait times due to heavy phone volume, we encourage you to contact us by email.
The Hollywood Bowl is managed by the LA Phil, a non-profit organization supported by ticket sales and donations. The decision to cancel concerts is painful, as is the impact this crisis is having on our musicians, staff, and audiences. If you are able, please help us continue enriching lives through our music, YOLA and other learning and community programs by considering making a contribution to the LA Phil.
Exterior park areas including parking lots are open 8am to 6pm. The theater is currently closed to the public.
The Hollywood Bowl is owned and operated by Los Angeles County Department of Parks and Recreation, and is jointly managed with the Los Angeles Philharmonic Association.
PermalinkWe have a casual dress code. Wear whatever's comfortable (but no bare feet, please!) It can get chilly later in the evening - bring a blanket or an extra jacket.
PermalinkTop 5
Due to the large number of concerts impacted, please don’t contact us immediately. Details on how to manage canceled tickets will be emailed to ticketholders next week. At that time, ticket holders will be able to:
- Exchange your tickets for any 2019/20 or future 2020/21 season performance or LA Phil-presented concert in the Hollywood Bowl 2020 season. All exchange fees will be waived
- Exchange your tickets for a credit applied towards your account.
- Donate your tickets and receive a tax deduction for the total ticket value.
- Receive a refund for the value of your ticket
If you need to reach us prior to that email, please contact us at information@laphil.org or visit laphil.com/covid19. Response may be slow due to high demand and staffing restrictions. We thank you for your patience and understanding as we also ensure our staff are safe and healthy.
Depending on your concert, we may be able to change the delivery method for your event. If you need to get your tickets electronically, here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Input the desired phone number or email address
• Click SEND
Absolutely! Contact Audience Services at information@laphil.org or (323) 850 2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office.
Multiple copies can bring trouble. Reprinting tickets can invalidate the barcode causing issues at the gate or at your seat. You don’t want to miss invaluable time getting this situation sorted out.
Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.