All sales are final.  Refunds are only offered in the case of a canceled concert.

Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.

Checking your balance is easy. Simply visit www.getmybalance.com.

When you cannot use your tickets, please consider giving them to a friend or donating them back to the Box Office so another music lover can attend. Here are the steps for donating online: 

1. Log in to your Hollywood Bowl Account
2. Click the "View Tickets" button next to the concert for which you have tickets you wish to donate
3. On the page this takes you to, click the "Donate Tickets" button underneath the given concert date
4. Choose the Tickets you wish to donate from the Popup Box which comes to screen.
5. Click the "Donate" button from within the Popup Box.

Note: Once donated, your tickets become invalid and cannot be used. Donations are accepted for Los Angeles Philharmonic events only (LA Master Chorale, Music Center and lease events are excluded.) A receipt for tax purposes will be issued if the seats are resold.  

Click here to learn more about donating your tickets - also available by telephone, in-person and by mail.

Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:

1. Navigate to the My Account Page by logging in to your account
2. Under My Upcoming Events, click VIEW TICKETS next to the event that you wish to forward
3. On the event page this takes you to, click the SEND button in order to bring up additional options
4. Click SEND VIA TEXT or EMAIL MY TICKETS
5. Click the checkbox next to the desired seats
6. Input the desired phone number or email address
7. Click SEND

Please note: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use the most recently sent tickets.

Multiple copies can bring trouble. Reprinting tickets can invalidate the barcode causing issues at the gate or at your seat. You don't want to miss invaluable time getting this situation sorted out.

Accessible seats may be purchased online just like buying any other ticket.  Look for the wheelchair and companion logos on the seating chart.  You may also purchase accessible seats over the phone with Audience Services at (323) 850-2000.

Misplaced tickets? Don’t worry, we have a few options for you.

To send your tickets via text or email, here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

You may also visit the Box Office before your performance to request a reprint of your tickets. Make sure that you give yourself plenty of time and have a photo ID with you.  There is a $1 per ticket fee to reprint at the Box Office.

To help prevent fraud, we occasionally delay printing tickets until closer to the event.  Your tickets will be delivered within two weeks of the event.

Generally, we do not have set times until the artist goes on stage.  Therefore, we are unable to provide set times in advance.  To ensure that you don’t miss any of your concert, we encourage all patrons to arrive early.

It means you’ll be unable to see the entire stage from those seats. You’ll have either an incomplete view because of the position of the seats, or something will be in your line of sight – like a handrail, speakers, or the soundboard.

We sell these seats because for many fans an obstructed view is not a problem, and the tickets are clearly labeled at the time of purchase. If you have purchased obstructed/partial view in error, please contact us and we will do our best to try to relocate you.

These seats are marked with different icons on the seat map and in your cart.

Fees may apply when you purchase a ticket online or over the phone. Tickets purchased at the Box Office may not incur such a fee. The fee is displayed once you add a ticket to your cart so that you are aware of the fees before proceeding with your purchase.

What does the fee cover?: These fees are used to cover all the costs associated with purchasing tickets. This includes but is not limited to: web hosting, ticketing hardware, customer support, training, credit and debit card processing services, email processing, merchant fees, computer hardware and software, telephone lines, labor and more.

The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction, but include, for example, allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.

Sometimes artist management will place a ticket limit by customer, credit card, billing address, or other criteria to provide access to as many fans as possible.
The criteria can change depending on the type of event. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice.

For groups of ten or more, please contact Group Sales at 323.850.2050. See Group Sales page of this website for further information.

Some morning rehearsals at the Bowl are open to the public. Be sure to call ahead (323 850 2000) for the latest information and to confirm availability.

• All rehearsals are subject to change

• Seating is limited to side benches in Section D

• We recommend bringing water, sunscreen, and a hat

Please visit our Accessibility Info webpage for further details.

Walt Disney Concert Hall is located at the south end of the Music Center in downtown Los Angeles, at 111 South Grand Avenue, between First and Second Streets. Map and Directions Parking Information From 101 South: exit Temple, continue straight onto Hope St.; turn left at 2nd Place, bear left onto Kosciuszko, left at Lower Grand. Entrance to parking is on your left. From 110 North: exit 4th St., stay left and follow signs to Music Center, left on Lower Grand. From 110 South: exit (left lane) at Hill; turn right onto Temple, left at Hope, left at 2nd Place, bear left onto Kosciuszko, left at Lower Grand. Parking is available directly beneath Walt Disney Concert Hall; enter on Second Street or Lower Grand Avenue. Regular parking costs $9 ($23 valet parking at the Hope St. entrance) beginning at 5:00 p.m. for evening concerts, two hours before weekday matinees and all day on weekends; please bring cash. Accessible parking spaces for vehicles displaying valid, state-issued disability placards or license plates are reserved near the elevators on each level. Patrons with disability placards may also use valet parking for $23. Parking prices subject to change. For issues regarding Music Center parking, please call Classic Parking at (213) 687-4484

No food or drinks are permitted inside of the auditorium. Refreshments are available for purchase in the Walt Disney Concert Hall lobbies before the concert and at intermission, but cannot be brought into the seating areas.

All bags are subject to search by security officers. Security may require that large handbags or backpacks be left at the Coat Check in the lobby.

All single ticket sales are final, but you may help us allow others to experience music at Walt Disney Concert Hall by donating your tickets for resale; you will receive a contribution receipt for tax purposes. The Box Office will accept ticket donations until 5 pm before an evening concert or on the day before a matinee.

You may donate your tickets in one of four ways:

• Online
  • Log in to your LA Phil Account
  • Click the "View Tickets" button next to the concert for which you have tickets you wish to donate
  • On the page this takes you to, click the "Donate Tickets" button underneath the given concert date
  • Choose the Tickets you wish to donate from the Popup Box which comes to screen.
  • Click the "Donate" button from within the Popup Box.
• In person - bring your tickets to the Box Office prior to the concert
• By mail - send your original tickets, along with your name, address, and telephone number, to:
  Walt Disney Concert Hall Box Office
  Donated Tickets Desk
  P.O. Box 861417
  Los Angeles, CA 90086-1417

• By telephone - Call Audience Services at 323.850.2000. Business hours are Monday-Friday, 10:00AM-6:00PM. Please have your tickets handy. You will be asked to provide information from them, including the barcode numbers.

Your tickets must be received prior to the concert. Please note: the Box Office does not receive mail on weekends.

More info here.

In accordance with “Safer at Home” orders by Governor Gavin Newsom, Los Angeles County, and Mayor Eric Garcetti to limit the spread of COVID-19, the following Walt Disney Concert Hall events have been canceled: 

Due the large number of concerts impacted, please don’t contact us immediately. Details on how to manage canceled tickets will be emailed to ticketholders next week. At that time, ticketholders will be able to:

• Exchange your tickets for any 2019/20 or future 2020/21 season performance or LA Phil-presented concert in the Hollywood Bowl 2020 season. All exchange fees will be waived.
• Exchange your tickets for a credit applied towards your account.
• Donate your tickets and receive a tax deduction for the total ticket value.
• Receive a refund for the value of your ticket.

For assistance, please contact us by email at information@laphil.org. Response may be slow due to high demand and staffing restrictions. We thank you for your patience and understanding as we also ensure our staff are safe and healthy.

We will continue to closely monitor updates and recommended guidance from our public health experts during this unprecedented and fast-developing situation. From all of us at the LA Phil, stay safe and healthy, and we look forward to inviting you back to experience great music soon.

Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:

• Navigate to the My Account Page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Click the checkbox next to the desired seats

• Input the desired phone number or email address

• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

Group ticketing has a flat rate handling fee of $9.00 per performance, no per ticket handling fee.

Purchase 5 or more performances and the handling fee is waived on your 5th performance and every additional performance.

Tickets can be located in any section as long as they add up to a minimum of 10 tickets.

Absolutely and the best opportunity to purchase box seats will be our Special Concerts where availability is much more likely.

For your convenience group tickets can be purchased over the phone, email, fax, and mail.

Order By Phone

Tel: 323.850.2050
Monday–Friday, 9am–5pm

Order By Fax

Fax: 323.850.2138

Order By Mail

Complete the order form and mail it with your payment to:
Hollywood Bowl Group Sales Department
P.O. Box 1951
Los Angeles, CA 90078-1951

Email Orders

Email newgroups@laphil.org for more information and to start your order!

For your protection, only the group leader or someone you as the group leader has designated on your account can make adjustments. 

If you have someone that will be assisting you such as a co-chair, secretary/assistant, spouse, relative or co-worker and you would like them to be able to modify your seats or make a payment just give us their name and we will add them to your account. 

We start printing tickets the day after the Box Office Opens for the season in May.  Tickets are printed once your account is finalized by performance date order. Final payment made at 6 weeks gets your tickets to you within 30 days of the concert.

Definitely. The Hollywood Bowl has many options and it couldn’t be easier, you can purchase Parking, Park n Ride, Shuttle or Motor Coach parking with your Group Services Representative. 

Parking can be reserved along with your tickets when placing your group order.

We recommend purchasing Park and Ride and Shuttle tickets when you finalize your account as most likely you won’t know who is attending or where they are traveling from until then.

Most concerts are 2 to 2 ½ hours, which typically includes a 20-minute intermission.

You’re welcome to bring your own food to the Hollywood Bowl. Please see restrictions and rules below:

Alcohol
Bringing alcohol is dependent on the type of event you’re attending. For LA Phil-presented events, feel free to bring wine bottles, wine glasses and beer bottles inside.  No hard liquor is permitted. For Lease Events (concerts tagged with 'Special House Rules Apply'), however, alcohol isn’t permitted.

Containers

All containers, picnic baskets, and coolers must be able to fit under your seats or within your box. Containers, picnic baskets, and coolers measuring more than 15 inches wide, 15 inches high or 22 inches long won’t be allowed past the tickets gate.

The following are prohibited items for ALL EVENTS:

• Regardless of the event, no kegs of any kind are allowed inside the Hollywood Bowl. Tailgating in the parking lots isn’t permitted either.
• Weapons are not allowed. 
• No cameras with detachable or extended lenses.
• No form of camera stand (including monopods).
• No selfie sticks.
• No GoPros or audio/video recording devices.
• No Drones.
• No laser pointers or glow sticks.
• No umbrellas (concerts are performed rain or shine).
• No electronic devices such as iPads, tablets, and laptops.
• No chairs.
• No fireworks.
• No frisbees.
• No signs.
• No beach balls.

The following, additional items are not permitted at Lease Events:

• Alcohol and controlled substances are not permitted. You can purchase alcohol once you’re inside.
• Glass (including drinking glasses) and aluminum cans aren’t permitted, regardless of content.
• You can bring factory-sealed plastic bottles with non-alcoholic beverages – as long as they’re one liter or less.
• Reusable liquid containers (such as Nalgene bottles) are permitted –  as long as they're empty. There are 3 water stations throughout the Hollywood Bowl.

Please arrive at the theatre with enough time to take your seats before the scheduled performance. We suggest arriving at least one hour prior to your performance.

Visit our Getting Here page for directions, parking, public transportation and ride share, Park & Ride / Bowl Shuttle information and more. 

By law (LACC 17.04.645), smoking is not permitted on the Hollywood Bowl grounds, except in designated areas. Violators are subject to removal. Smoking outside the smoking areas is considered a misdemeanor and could lead to arrest.  This policy includes electronic cigarettes and vaporizers.

Lease Events are events produced by an outside promoter and not the Los Angeles Philharmonic Association. Lease Events are tagged with ‘Special House Rules Apply’ on our calendar and event pages. 

Visit our House Rules page for a list of prohibited items.

Monday and all Lease Events: 90 minutes prior to start time;  

Tuesday/Thurs Classical series concerts: 2 hours prior;  

Wed. Jazz series: 2 hours prior;  

Sunday World Music series: 90 minutes prior;  

All other concerts (including non-subscription shows, as well as any Tues, Wed or Thurs concert *NOT* part of Classical or Jazz series): 2 hours prior

Hollywood Bowl concerts go on “rain or shine”.  Umbrellas are not allowed, but ponchos are made available if it begins to rain during a concert.