The privilege to exchange tickets is reserved for subscribers and Create Your Own subscribers only.  Subscribers with a subscription package enjoy free exchanges and Create Your Own subscribers may exchange for a low fee. 

Subscriber exchanges begin on April 19 at 10:00am.  Due to extremely high volume on this day, we encourage you complete your exchange online at hollywoodbowl.com.

We welcome you to gather your group of friends, co-workers, or any other group of 10 or more!  Our Group Services team in the Hollywood Bowl Box Office is dedicated to providing a memorable experience for your group.  They may be contacted at groups@laphil.org or 323 850 2050 10am-5pm, daily.  Group Tickets will be available on the following dates:

• July Fourth Fireworks Spectacular, Maestro of the Movies, and Hollywood Bowl Jazz Fest- On Sale now!
• Smooth Summer Jazz, Sing-A-Long Sound of Music—FEB 17, 10AM
• All other June/July Concerts—FEB 22, 10AM
• All other Aug/Sep Concerts—FEB 24, 10AM

To aid in our continued effort to reduce the environmental impact of the Hollywood Bowl and to provide a reduced-contact experience, all tickets will be provided digitally.  You may access your tickets online or in the Hollywood Bowl app.  To learn more about how to manage your digital tickets, please visit hollywoodbowl.com/digital-tickets

Thank you for your support of the LA Phil’s future. We are grateful for your choice to invest in the LA Phil by keeping your tickets as an account credit. If you currently have a credit on your account, your credit will automatically towards your next purchase.  Accounts credits from previous season will be valid through September, 2022.

Fees may apply when you purchase a ticket online or over the phone. Tickets purchased at the Box Office may not incur such a fee. The fee is displayed once you add a ticket to your cart so that you are aware of the fees before proceeding with your purchase.

What does the fee cover?: These fees are used to cover all the costs associated with purchasing tickets. This includes but is not limited to: web hosting, ticketing hardware, customer support, training, credit and debit card processing services, email processing, merchant fees, computer hardware and software, telephone lines, labor and more.

It means you’ll be unable to see the entire stage from those seats. You’ll have either an incomplete view because of the position of the seats, or something will be in your line of sight – like a handrail, speakers, or the soundboard.

We sell these seats because for many fans an obstructed view is not a problem, and the tickets are clearly labeled at the time of purchase. If you have purchased obstructed/partial view in error, please contact us and we will do our best to try to relocate you.

These seats are marked with different icons on the seat map and in your cart.

Accessible seats may be purchased online just like buying any other ticket.  Look for the wheelchair and companion logos on the seating chart.  You may also purchase accessible seats over the phone with Audience Services at (323) 850-2000.

The health and safety of all attending Hollywood Bowl concerts is our top priority.  If you are unable to attend a concert due to having a positive case of COVID-19, we will allow an account credit, exchange or refund when notified prior to the start of your original concert.  Otherwise, standard return and exchange policies are implemented for the season.  Subscribers enjoy the benefit of free ticket exchanges to other concerts within the season prior to the start of the original concert.  Create Your Own subscribers enjoy ticket exchanges to other concerts within the season prior to the start of the original concert for a low exchange fee. 

The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction, but include, for example, allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.

Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.

Checking your balance is easy. Simply visit www.getmybalance.com.

When you cannot use your tickets, please consider giving them to a friend or donating them back to the Box Office so another music lover can attend. Here are the steps for donating online: 

1. Log in to your Hollywood Bowl Account
2. Click the "View Tickets" button next to the concert for which you have tickets you wish to donate
3. On the page this takes you to, click the "Donate Tickets" button underneath the given concert date
4. Choose the Tickets you wish to donate from the Popup Box which comes to screen.
5. Click the "Donate" button from within the Popup Box.

Note: Once donated, your tickets become invalid and cannot be used. Donations are accepted for Los Angeles Philharmonic events only (LA Master Chorale, Music Center and lease events are excluded).

Click here to learn more about donating your tickets - also available by telephone, in-person and by mail.

Generally, we do not have set times until the artist goes on stage.  Therefore, we are unable to provide set times in advance.  To ensure that you don’t miss any of your concert, we encourage all patrons to arrive early.

Sometimes artist management will place a ticket limit by customer, credit card, billing address, or other criteria to provide access to as many fans as possible.
The criteria can change depending on the type of event. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice.

Absolutely. After you renew your subscription, you may purchase tickets to special concerts immediately—these include the July 4^th Fireworks Spectacular, Smooth Summer Jazz, Movie Night, and Sing Along Sound of Music.  After the season is announced, you will be able to add additional concerts to your subscription package prior to the general public. 

To reduce the environmental impact of the Hollywood Bowl and provide a reduced contact experience, tickets will be delivered digitally.  You may log into your account at hollywoodbowl.com at anytime to view your ticket information.  The barcodes for your tickets will be available 2 weeks prior to your concert date.

Thank you for interest in purchasing a subscription package.  To provide the best seating options possible for new subscribers, new subscriptions will be available in early 2022 after returning subscribers have the option to renew or to release their reserved subscription seats.

You may purchase Park and Ride and Shuttle passes in late spring of 2022 online or by calling Audience Services at 323 850 2025.Times and locations are TBD.

Order Early For Best Seating
Subscriptions are filled in the order received, so you get the best available seats by subscribing early.

Seating Locations Based on Availability
When subscribing online if your requested seating section is unavailable, we will assign the next best available section and refund any difference in price.

Keep a Record of Your Order So You Know When Your Series Begins
Your tickets will be mailed to you in August. Changes can not be made after your series has begun.

When you cannot use your tickets, please consider giving them to a friend or donating them back to the Box Office so another music lover can attend. Here are the steps for donating online: 

1. Log in to your Hollywood Bowl Account
2. Click the "View Tickets" button next to the concert for which you have tickets you wish to donate
3. On the page this takes you to, click the "Donate Tickets" button underneath the given concert date
4. Choose the Tickets you wish to donate from the Popup Box which comes to screen.
5. Click the "Donate" button from within the Popup Box.

Note: Once donated, your tickets become invalid and cannot be used. Donations are accepted for Los Angeles Philharmonic events only (LA Master Chorale, Music Center and lease events are excluded).

Click here to learn more about donating your tickets - also available by telephone, in-person and by mail.

Subscribers can exchange tickets with no fee. "Create Your Own" package holders can exchange tickets for $15 per ticket.
Tickets may be exchanged between series, subject to availability. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange.

Overview

Subscribers may exchange their series tickets online once subscription tickets have been mailed out.

Tickets must be received by the Box Office or exchanged by phone or online no later than 24 hours before the concert you are exchanging into or out of, whichever occurs first.

Past-dated, donated and transferred tickets are not exchangeable or refundable.

Patrons are charged the full price for the performance into which they are exchanging.

Festival concerts and special events are not exchangeable (into or out of).

In addition to series tickets, subscriber add-on concerts (except festival concerts and special events) are exchangeable.

Additional tickets purchased with an exchange by phone, fax, mail, or email will be subject to a per-ticket fee as of Box Office Opening Day. 

Please note:

• Exchange tickets in your seating area may not be available.
• Patrons exchanging into a higher-priced seat will be charged the difference.
• When an exchange is made for a lower-priced ticket, a credit will be added to the exchanger's account, usable during the current season to purchase additional tickets or parking passes. Credits are not transferable and must be used by the end of the current season.
• There are no refunds for any ticket exchange.
• Any exchange request must be accompanied by tickets with a valid barcode.
• Only subscribers of record or their guest designate may make a regular exchange without a fee (subject to availability).

Four Exchange Methods

Online:

1. Click Log in (at top of this page).
2. Add desired new seats to your cart.
3. Return to your account by clicking your name at the top and selecting MY ACCOUNT from the drop down menu.
4. Click VIEW TICKETS next to the concert you want to exchange out of in the "My Upcoming Events" section (in the center).
5. Click RETURN TICKETS. In the dialogue box, select the seats you want to exchange out of and click RETURN.
6. Click CART (at the top of the page).
7. Look for your exchange credit noted in the cart upon clicking through. Continue through the checkout process to complete your exchange.

Please note: Online exchange is not available for Create-Your-Own (CYO) patrons.

By phone:

For assistance with exchanges by phone, please contact Audience Services from 12pm to 6pm at 323.850.2025.

When calling, please have the tickets in front of you and be prepared with the following:

• Barcode number on each ticket you are exchanging
• The face value of each ticket
• Credit card number for any difference in price and/or for purchasing additional tickets (per-ticket fees apply)

Please note:

• Only subscribers of record or their Guest Designate(s) may make a regular exchange or upgrade (subject to availability).
• There is a limit of two exchanges per call.

In person:

Tickets may be exchanged at the Box Office with valid ID during normal Box Office hours. Please use this printable ticket exchange form.

In-person exchanges are free, up till 24 hours before the concert you are exchanging out of. If the new seats cost more, you pay the difference when exchanging.

Cash, checks (at least 10 business days prior to concert), and major credit cards (American Express, Visa, MasterCard and Discover) are accepted.

All ticket sales are final. No refunds can be made on ticket purchases.

By mail:

Mail your tickets with your printable ticket exchange form and, if necessary, your check (payable to the Los Angeles Philharmonic) or credit card information:

Hollywood Bowl Box Office
Attn: Subscriber Exchange
P.O. Box 1951
Los Angeles, CA 90078

Please include a self-addressed, stamped envelope.

Please note:

• The LA Phil is not responsible for delayed or undeliverable mail; the Box Office does not receive mail on weekends or holidays. Overnight services such as FedEx are not recommended.
• The new tickets from exchanges received less than one week prior to the new concert date will be held at Will Call.
• The tickets must be received no later than 24 hours before the concert out of which you are exchanging.
• Tickets received after the performance cannot be exchanged.
• Please allow at least 2 to 3 weeks for processing.

You will be assigned the best available seats upon receipt of the requested change.
Please remember that while we make every effort to place you into comparable seating for exchanges, this cannot be guaranteed.
Please note: Due to the high volume of mail exchanges, we are unable to contact subscribers to discuss seating options.

Need to get a ticket to a friend? You can now send tickets via text message or email. Here are the steps:

• Navigate to the My Account Page

• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending

• Click SEND VIA TEXT or EMAIL MY TICKETS

• Click the checkbox next to the desired seats

• Input the desired phone number or email address

• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets

Group ticketing has a flat rate handling fee of $9.00 per performance, no per ticket handling fee.

Purchase 5 or more performances and the handling fee is waived on your 5th performance and every additional performance.

Tickets can be located in any section as long as they add up to a minimum of 10 tickets.

Absolutely and the best opportunity to purchase box seats will be our Special Concerts where availability is much more likely.

For your convenience group tickets can be purchased over the phone, email, fax, and mail.

Order By Phone

Tel: 323.850.2050
Monday–Friday, 9am–5pm

Order By Fax

Fax: 323.850.2138

Order By Mail

Complete the order form and mail it with your payment to:
Hollywood Bowl Group Sales Department
P.O. Box 1951
Los Angeles, CA 90078-1951

Email Orders

Email newgroups@laphil.org for more information and to start your order!

For your protection, only the group leader or someone you as the group leader has designated on your account can make adjustments. 

If you have someone that will be assisting you such as a co-chair, secretary/assistant, spouse, relative or co-worker and you would like them to be able to modify your seats or make a payment just give us their name and we will add them to your account. 

We start printing tickets the day after the Box Office Opens for the season in May.  Tickets are printed once your account is finalized by performance date order. Final payment made at 6 weeks gets your tickets to you within 30 days of the concert.

Definitely. The Hollywood Bowl has many options and it couldn’t be easier, you can purchase Parking, Park n Ride, Shuttle or Motor Coach parking with your Group Services Representative. 

Parking can be reserved along with your tickets when placing your group order.

We recommend purchasing Park and Ride and Shuttle tickets when you finalize your account as most likely you won’t know who is attending or where they are traveling from until then.

Most concerts are 2 to 2 ½ hours, which typically includes a 20-minute intermission.